Hi Ilya,

I thought I had responded to this, but it may have been to someone else.

Did you ever get this working?

I noticed that the python2.7/dist-packages/ is being served out of "/lib"
and not "/usr/lib", which is peculiar. How was this system installed, and
what distribution is it?

Christian


On Mon, Dec 13, 2021 at 5:58 AM Ilya Vasilev <
ilya.vasilev.vladislavov...@gmail.com> wrote:

> Hi, I try to run review board on ubuntu machine. But I have just annoying
> page "Shhh... Review Board is taking a nap."
> In logs has the error:
> [Mon Dec 13 09:52:10.915021 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535] mod_wsgi (pid=2522): Failed
> to exec Python script file '/var/www/rb-invitro/htdocs/reviewboard.wsgi'.,
> referer: http://10.10.10.30/
> [Mon Dec 13 09:52:10.915080 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535] mod_wsgi (pid=2522):
> Exception occurred processing WSGI script
> '/var/www/rb-invitro/htdocs/reviewboard.wsgi'., referer:
> http://10.10.10.30/
> [Mon Dec 13 09:52:10.915099 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535] Traceback (most recent call
> last):, referer: http://10.10.10.30/
> [Mon Dec 13 09:52:10.915122 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535]   File
> "/var/www/rb-invitro/htdocs/reviewboard.wsgi", line 3, in <module>,
> referer: http://10.10.10.30/
> [Mon Dec 13 09:52:10.915152 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535]     import pkg_resources,
> referer: http://10.10.10.30/
> [Mon Dec 13 09:52:10.915167 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535]   File
> "/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 79, in
> <module>, referer: http://10.10.10.30/
> [Mon Dec 13 09:52:10.915184 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535]     from . import
> py31compat, referer: http://10.10.10.30/
> [Mon Dec 13 09:52:10.915205 2021] [wsgi:error] [pid 2522:tid
> 140117167552256] [client 172.16.127.65:58535] ImportError: cannot import
> name py31compat, referer: http://10.10.10.30/
>
> I tried to reinstall setuptools, but it'snt working. What can be problem?
>
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-- 
Christian Hammond
President/CEO of Beanbag <https://www.beanbaginc.com/>
Makers of Review Board <https://www.reviewboard.org/>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
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