Hi Jon,

Most likely, the database being used is MySQL and the tables weren’t
created with UTF-8 support. More annoyingly, until recently, MySQL’s UTF-8
support didn’t support Emojis.

To work around the latter, we support Emoji shortcodes. Here’s a list of
known ones:
https://gist.github.com/rxaviers/7360908

But that doesn’t help with copying/pasting.

Other databases (Postgres) and new databases created on MySQL 8+ don’t have
this issue.

Are you the admin on the server? We could check some things.

Christian


On Wed, Jan 18, 2023 at 04:31 Jonathan Combe <[email protected]> wrote:

> On Review Board 4.0.11.
>
> I tried to paste in a comment as a reply to a review comment from Outlook.
> The email contained a smiley symbol.
>
> This did paste into the comment box OK and I hit OK, but I didn't get an
> error but I also didn't get the green banner asking to publish or discard
> the comment. If I reefrshed the page the comment is gone.
>
> If I turned on Developer mode I could see it was raising an HTTP 500
> Internal Server Error, but this wasn't visible to the user.
>
> Is this a known issue? Is there a fix for it? Otherwise have to manually
> filter things like this out from emails which is a nuisance.
>
> Thanks
> Jon
>
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