If installed via pip, you should be able to use "pip list" to see what
version you have.

>From the errors, it seems like the "paramiko" library was upgraded to a
version that depends on "six", but "six" is not installed. I'd suggest
looking through the paramiko release notes and installing whatever version
was before that dependency was added.

2.0.27 is very old at this point. Obviously your priority is getting things
back up and running, but I'd suggest upgrading to a modern version when you
can.

David

On Thu, Nov 9, 2023 at 2:05 PM noreply optimize <
noreplyoptim...@promaxsaas.com> wrote:

> Hi David,
>
> Before OS upgrade it was  2.0.27. After upgrading OS, I am unable to
> browse to review board site where version can be seen. Is there any command
> to check currently installed version ? If it's not upgraded, it should be
> 2.0.27.
>
> On Thursday, 9 November, 2023 at 9:21:53 pm UTC+5:30 David Trowbridge
> wrote:
>
>> What version of Review Board are you running?
>>
>> David
>>
>> On Thu, Nov 9, 2023 at 8:51 AM noreply optimize <
>> noreply...@promaxsaas.com> wrote:
>>
>>> Hi All,
>>>
>>> I have a Ubuntu 18 LTS machine running review board version 2.0.27
>>> without any issues. Since, Ubuntu 18 has become EOL I upgraded the machine
>>> to Ubuntu 20.04.6 LTS. As a result, all packages on machines including
>>> python, php, mysql and other tools along with dependencies either have been
>>> upgraded or EOL packages have been removed. Now, I am getting error "Review
>>> Board is taking a nap". I am not familiar with Ubuntu OS and review board.
>>> I would appreciate any help offered to solve it.
>>>
>>> Thank you.
>>>
>>> *Error:*
>>> [Fri Nov 10 00:44:46.201174 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540] mod_wsgi (pid=257169): Failed to exec Python script
>>> file '/var/www/reviewboard/htdocs/reviewboard.wsgi'., referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201229 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540] mod_wsgi (pid=257169): Exception occurred
>>> processing WSGI script '/var/www/reviewboard/htdocs/reviewboard.wsgi'.,
>>> referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201253 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540] Traceback (most recent call last):, referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201282 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/var/www/reviewboard/htdocs/reviewboard.wsgi", line 3, in <module>,
>>> referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201340 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     import pkg_resources, referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201355 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line
>>> 3095, in <module>, referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201940 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     @_call_aside, referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201957 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line
>>> 3079, in _call_aside, referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201978 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     f(*args, **kwargs), referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.201989 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line
>>> 3108, in _initialize_master_working_set, referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202005 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     working_set = WorkingSet._build_master(),
>>> referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202016 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line
>>> 570, in _build_master, referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202031 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     ws.require(__requires__), referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202041 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line
>>> 888, in require, referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202057 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     needed =
>>> self.resolve(parse_requirements(requirements)), referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202067 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]   File
>>> "/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py", line
>>> 774, in resolve, referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202096 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540]     raise DistributionNotFound(req, requirers),
>>> referer: http://blr-pmx-dev3/reviewboard/dashboard
>>> [Fri Nov 10 00:44:46.202162 2023] [wsgi:error] [pid 257169] [client
>>> 10.208.62.51:42540] DistributionNotFound: The 'six' distribution was
>>> not found and is required by paramiko, referer:
>>> http://blr-pmx-dev3/reviewboard/dashboard
>>>
>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
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>>> Happy user? Let us know! https://www.reviewboard.org/users/
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>>> .
>>>
>> --
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> .
>

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