On Mon, Sep 22, 2008 at 5:15 AM, Sven <[EMAIL PROTECTED]> wrote:
> Hi folks,
>
> We use RHEL 5.2 (with latest errata) 64bit on DL380 G5 and trying to
> install psp-8.11.rhel5.x86_64.en.tar.gz. After installing dependencies
> (like kernel-devel, rpm-devel, etc):
>
> # ./install811.sh
> Saving user-defined agent thresholds...                     [ Done ]
>
>
> Checking system for required packages...                    [ Done ]
>
> ./hpplduioss: error while loading shared libraries: libXi.so.6: cannot
> open shared object file: No such file or directory
> ****************************************************************
>           HP ProLiant Deployment Utility for Linux
> Copyright 2003-2008 Hewlett-Packard Development Company, L.P.
> ****************************************************************
> The current log file name is now /var/log/hppldu.log
>
> # ps -ef
> [...]
> root     30463     1  0 10:24 ?        00:00:00 /usr/sbin/snmpd -Lsd
> -Lf /dev/null -p /var/run/snmpd.pid -a
> root     30577  7742  0 10:24 pts/0    00:00:00 /bin/bash ./install811.sh
> root     31012 30577  0 10:24 pts/0    00:00:00 ./hppldu
> root     31020 31012  0 10:24 pts/0    00:00:00 ./hpplduparserss MG
> root     31021 31012 99 10:24 pts/0    00:25:28 ./hpplduinstallerss MG
> root     31022 31012  0 10:24 pts/0    00:00:00 [hpplduioss] <defunct>
> root     31023 31012  0 10:24 pts/0    00:00:00 ./hpplduverchkdbss MG
> root     31026 31012  0 10:24 pts/0    00:00:00 ./hppldudepchkss MG
> root     31286  7740  0 10:28 pts/1    00:00:00 -bash
> [...]
>
> #  top
> PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
> 31021 root      18   0 32516  764  560 S  101  0.0  27:08.24 hpplduinstaller
>
> # strace -p 31021
> Process 31021 attached - interrupt to quit
> [ Process PID=31021 runs in 32 bit mode. ]
> futex(0xf7569bd8, FUTEX_WAIT, 31037, NULL <unfinished ...>
> Process 31021 detached
>
> Any idea how to troubleshoot and successfully install? Anybody running
> PSP on ProLiant/RHEL?
>
> Is there a ProLiant specific mailing list?

Hello Sven -
My personal bad experiences with the PSP are legendary (sample -
http://tinyurl.com/3mtbpf) - I avoid it where possible.  I know it is
a PITA to install the packages "manually", but in the long run you'll
end up with a cleaner system (case in point - the PSP _always_ wants
to install the HP Virus Throttle bits - and other stuff that requires
licensing to function)  In theory the PSP interface gives you the
option to turn packages on and off, but I have seen it just do
whatever the heck it wanted (circa PSP 7.92)

Are you trying in graphical mode or terminal?  Try the opposite.

The installer does log - did it offer any clues? (I /think/ -
/var/log/hppldu.log - possibly in /opt/hp)

Have you met requirements as seen here:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00472061/c00472061.pdf
(start on pg 47) I know on 64-bit you need the compat libraries for
both 32- and 64-bit where applicable.

The forum you want is here:
http://forums1.itrc.hp.com/service/forums/familyhome.do?familyId=118

...but if I were you and an answer isn't readily apparent I'd just
call HP Support - you paid for it, and if it's not user error you're
likely not the first to report the issue....

Don

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