Hi Sarah,
perhaps it is the typical problem and the USB stick is broken (SanDisk
nano, see [1]). You can replace the usb stick with another one. In [2] I
have written how to to so in a previous mail. The stick needs a capacity
of >3 GB (see [3]).
Greetings,
Christian
[1]
https://www.ripe.net/ripe/mail/archives/ripe-atlas/2016-January/002573.html
[2]
https://www.ripe.net/ripe/mail/archives/ripe-atlas/2016-January/002562.html
[3]
https://www.ripe.net/ripe/mail/archives/ripe-atlas/2015-December/002450.html
Am 24.01.2016 um 17:35 schrieb [email protected]:
Hi Christian,
Thanks for the reply.
Indeed, only the first 2 lights are turned on, so according to the table on the
FAQ, it would be running from built-in flash, but I don't get what this really
means...
Regarding my internet-connection, it is possible that the connection gets
disconnected for several minutes a day; I have to check with my ISP!
Best regards,
Sarah
----- Mail original -----
De: "Christian Estelmann" <[email protected]>
À: "sarah wassermann" <[email protected]>
Cc: [email protected]
Envoyé: Dimanche 24 Janvier 2016 16:04:02
Objet: Re: [atlas] probe tagged as "Hardware problem suspected"
Hi,
1) Is the probe dead or are some LEDs on when it is powered?
Maybe
https://atlas.ripe.net/about/faq/#what-do-the-lights-on-the-side-of-the-probe-mean
will help.
2) What type of internet connection is used? For example in germany it
is common that your private connections are disconnected every 24 hours.
Cause of this disconnect the connection of the probes times out and this
is counted as offline. 4 to 7 minutes offline time per day (counted by
Atlas) is normal on a common german internet connection.
(the ISPs don't want that you run your own server at home, so they force
you to get every 24 hours a new IP-address)
Greetings,
Christian Estelmann
Am 24.01.2016 um 14:37 schrieb [email protected]:
Hi,
My probe (probeID: 24102) got tagged as "Hardware problem suspected" 2 weeks
ago (and has also been disconnected since 2 weeks) and I am unable to bring it back to
life again... (I am not an expert regarding hardware problems, so I will not be able to
address the issue; restarting the router and plugging it out/back in didn't help). This
probe behaved a bit strangely since the beginning: it disconnected itself for a few
minutes per day without any reason, but I didn't pay much attention to that.
Unfortunately, I need credits to conduct my research. Is it possible to order a
new probe and to send this probe to RIPE? Maybe they can fix the problem and
send the probe to someone who is interested in hosting a one?
Thanks!
Sarah Wassermann
