Hi Stanish,
The "DNS Problem Suspected" tag is set when the Atlas back-end doesn't
see SOS messages. Probe/anchor sends SOS messages by means of DNS when
it is about to connects to the registration server.
The last SOS message from your anchor was received
2017‑09‑12T09:47:18.115Z while it reconnected 2 times since then. That
suggests the diag system that your anchor has some DNS issues.
If you needs further assistance bringing your anchor online I would
suggest you to create a ticket.
Best regards
/vty
On 1/12/18 9:23 AM, Stanish Stanishev wrote:
Hello,
Yesterday i got a notification that one of the our Anchors - #6262 has
disconnected from Atlas. According to its Current Status info - DNS Problem
Suspected. I see the anchor is configured to use the following DNS Resolvers -
8.8.8.8 and 2620:74:1b::1:1.
The anchor responds to pings and is reachable from the world. Also the
resolvers 8.8.8.8 are 2620:74:1b::1:1 reachable from the anchor's uplink router.
So apart from checking the anchor's connectivity and DNS resolvers I don't have
much left to do in order to get the anchor connected again.
Has anyone faced this situation before ?
Thanks
Stanish
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