Hello Cathal, We can certainly support you with this hardware replacement. We have a process for this, which triggers various things in our back-end systems. One of these steps will be to provide you with a new installer image.
The best approach is to send email to [email protected]. This will go into a ticket queue, and one of my colleagues will handle it. In your email, please provide details of all the anchors that you wish to replace. Regards, Anand Buddhdev RIPE NCC On 05/08/2021 14:50, Cathal Mooney wrote: > Hi, > > I am working for the Wikimedia Foundation, and we have several Atlas > Anchor's deployed at various locations. > > Some time ago the Anchor we had in our location in Dallas, US > (p6093.probes.atlas.ripe.net) failed due to a hardware failure. We > are now attempting to replace the Anchor with new hardware which we > have installed. > > The old device was a v2 Anchor (Soekris), however, and the new device > is v3 (PC Engines APU.2E2). Given the newer hardware I expect we will > need a different USB image to boot from? Our hope would be to re-use > the previous IP addressing and other details so that does not need to > change. > > What might be the best way to approach this? > > Many thanks, > > Cathal. > >
