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On 25 Oct 2016, at 13:07, Randy Bush <[email protected]> wrote:

> < rant >
> 
>> Ripe NCC wages a continuous war against this sort of thing.
> 
> that's nice.  but when it happens to me, were do i send the error?

You could try the Contact us form on the website, for a start. It's two clicks.

> 
>> Unfortunately there seems to be an inexhaustible supply of idiots.
> 
> ad homina.
> 
> our culture has 492 non-obvious conventions; one of them being not to
> have your vacation message or noc ticket responder reply to mailing
> list postings.  and it is not always easy to convince your software to
> detect a mailing list message.  and the learning curve is steep.
> 
> the ripe culture is so frelling complex that the ncc provides training
> courses and webinars (what a miserable word) to teach members how to
> use the basic product.  there is likely a webinar explaining what all
> the webinars and courses are; or there probably needs to be one.  if
> the ncc did not have a monopoly on renting integers, it would be out of
> business in six months.
> 
> where are the webinars on how to be a good mailing list citizen, both
> technically and socially?  what's consensus (the ietf has tried)?  how
> to best make your point on the list sans flaming and ad homina?  and
> don't tell me it's on the web site.  when a coworker first visited the
> maze of ncc offices, she said she finally understood the web site
> design.
> 
> the list goes on.  we are obscure and intimidating; and a newcomers'
> session for those who can afford flights and fancy hotels is a drop in
> the ocean.  the outreach to regional meetings is a great step, credit
> to that.
> 

We live in a complicated world, with complicated rules. The same is no doubt 
true of midwifery, garbage collection and embroidery. We can only do our best.

Nigel


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