Hi all, Sorry for the delay, but we've been taking steps to resolve the issue.
As others have pointed out, with the large amount of content available on ripe.net, it's no easy task to make sure users can quickly find the information they need. The redesign we carried out a few years ago helped tackle the issue by improving the navigational structure and functionality, but it was only a first step. Our continuing work here relies on getting a more thorough understanding of how people actually use the website. In the past, this meant testing small user groups, but our user base soon grew too large and diverse for this to be effective. We then started using Piwik/Matomo to get a clearer picture. Later, we started using Google Analytics, which offered a number of features not available in Piwik at the time. With that said, we appreciate the concerns that have been raised, and we've taken another look at our approach. With two analytical tools that now deliver pretty much the same insights, we have made the decision to continue with Piwik only. Therefore, we have disabled Google Analytics on all the websites we manage. The data we collect via Piwik is anonymised (IP addresses are truncated to include only the first three bytes) and hosted internally by us. Alongside this, we will of course continue to follow developments in EU case law and modify our cookie practices accordingly as relevant changes occur. Kind regards, Mirjam Kühne Senior Community Builder RIPE NCC
