The communication vehicle of choice often seems to be a common conundrum.
- As far as I can tell, there is a need for permanent information, like a
knowlege base, or wiki, etc. This is extremely useful if it's accurate and
kept up to date!
- There is also a need for the ephemeral exchange of info, such as the
questions/answers we see in the listserv method we use now.
I volunteer for a local community radio station (Chief Operator & head of
Engineering).
For a communication vehicle of choice, they're all about FB (which I choose not
to have a presence in). That covers the ephemeral side, but as far as I can
tell, it doesn't provide a good solution for permanent information.
I prefer email, and still am thinking about things like a listserv approach or
wiki, etc.
I thought a forum would be good solution for them too, primarily to solve the
"permanent info repository" aspect.
But they seemed uninterested; the forum never seemed to catch on well, and FB
still seems to be their primary communication choice.
Personally, I like the simplicity and flexibility of the listserv approach
(individual or digest formats), and really appreciate its no-frills
cleanliness. That's probably why I like the wiki-based approach too.
Craigslist is another good example of clean & no-frills functionality. These
tools (for me), allow quick, efficient use, and don't get in my way.
Forums have a clunkiness to them that I can't quite put my finger on. It seems
like I have to dig and dig and dig through what often feels like duplicate or
similar information (often found in different areas) to finally get a complete
picture. In my experience, they rarely seem to be structured effectively.
My votes:
- For the permanent respository/knowledgebase, I think a good wiki would be
great.
- For the ephemeral stuff, the listserv is awesome. I'm already logging into
email, and using that to post/communicate is nice instead of having yet another
thing to authenticate to (reduce your attack surface instead of increasing it).
Cheers,
Rick
KMUZ
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