On Mar 15, 2022, at 12:56, Kit Haskins <k...@ka0wuc.org> wrote:

> I have two boxes running 2.19.3 (yes I know it's old) with an odd problem I 
> can't sort out.   When using "REPORTS" from RDLibrary and selecting from any 
> of the following options:
> 
> Cart Report
> Cut Report
> Cart Data Dump (fixed width)
> Cart Data Dump (CSV)
> 
> 
> 
> I would expect to see another window pop up with the report I'm needing.    
> However between the two boxes one of them will work as advertised, the other 
> nothing happens when "GENERATE" is clicked ...
> 
> As both boxes are same version and same OS level (6.10 yeah it's really old) 
> I'm still unable to take notice of the difference as to why one of them works 
> the other does not ...
> 
> /var/log/messages does not show anything for debugging this ...
> 
> I've seen this problem before and for the life of me can't recall what the 
> solution was to resolve it.

I suspect that the value of the $VISUAL environmental variable is incorrect 
—i.e. doesn’t point to a valid text editor. Try running rdlibrary from a 
command prompt. You’ll often get useful error message that way.

Cheers!


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