I couldn't let this go by without a response.

> The GBIS hosting center, if it can be called as much, failed nearly
> every test.  It resides in a small building that has not been physically
> upgraded since it served as a roadside bakery.

It meets the same standards as most Telco COs.  Arrange a tour of one
sometime and you'll see what I mean.  Or just drive by one.

> Its colocation area
> amounts to a few square feet of bare concrete occupied by four open
> relay racks. Customer equipment is jammed together amid a jumble of
> wires, with no physical or network security whatsoever.

Bare concrete is good; no static electricity, without the cost of antistatic
floor coverings.  This was done on purpose.  Also, the lack of physical
security between relay racks is a very common low-price option in the colo
industry. Locking cabinets are available for those to whom security is a
priority, at a higher price of course.

> Even worse, the
> private portion of the GBIS network resides on the opposite side of a
> residential-style sheetrock wall, with open ceiling tiles just above
> visitors' heads. Anyone with access to the hosting racks could employ a
> step ladder to gain access to the GBIS network core.

While the nature of the wall is accurately described, anyone attempting to
enter that area would quickly find the police at the door.

> GBIS is Northern Nevada's most venerable ISP, so it was with sadness that we
> found its hosting center to be small, dirty, old, worn out, and insecure.

We got to be the "most venerable" by not spending money where it didn't matter.
We compete in a totally different colo market than, say, Redundant.  Our colo
is designed for the vast majority of people who don't need mantraps and such.
We spent no money on making it pretty.  Rather, the money is spent in areas
that really matter to most people.  *Adequate* physical security, fully
redundant connections to the Internet, good electrical protection for the
electronics, etc.

I would direct your attention to the number of colo companies in Chapter 11
that spent tons of money on cosmetics.

--
Bruce Robertson, President/CEO                               +1-775-348-7299
Great Basin Internet Services, Inc.                     fax: +1-775-348-9412
http://www.greatbasin.net


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