http://www.theregister.co.uk/content/4/34141.html
--
Todd's "Customer Disservice Hall of Shame" currently contains:
AT&T) Honoring the "checks" they send out to entice you to switch
long-distance providers is apparently optional.
AOL) Broken mail servers which ignore the RFCs.
eFax) Receive (not send) 20 pages of *unsolicited* faxes, and lose
your account.
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