Hey all,
I'm quite concerned with the state of usability with Rockbox. Don't get
me wrong, I love Rockbox and use it all the time but I don't think I
would feel great giving it so somebody less tech-savy than me.
So some of the obvious usability concerns are as follows:
* Inconsistent key mappings: The key mapping change depending on
where you are. This is very difficult for a user to figure out,
I still get it wrong and I've been using Rockbox for a couple of
years. One button should take you back, one should skip to the
WPS no matter what, etc... (excluding plug-ins). Even when key
mappings are context sensitive there should be some level of
logic behind it.
* Having said that, plug-ins should also have a common way of
exiting (because it's often a matter of guess work), my
suggestion here is using the hold button to bring up some
generic or plug-in defined menu screen giving the user the
option to quit. This should be available no matter what, this
way the user always has a way of exiting.
* Long press key mappings: These are really hard to discover and
very unintuitive. Admittedly, I don't know what the best way of
getting around this could be. I was thinking maybe having all
the extra options you need in one context menu then mapping that
to the MENU key (obvious place for a menu).
* Inconsistent look and feel: The WPS screen is so different from
the rest of the interface. Maybe some effort should go into
unifying this a bit. An example: in the normal interface you
have a bar at the top giving basic information, in the WPS this
disappears, why? Instead it is replace with a differently styled
bar at the bottom. Confusing? (I really like the new WPS style,
can we extend this better to the rest of Rockbox?)
* I really need to get noting all the problems I find in a notepad
so that I can recall them at a later date.
Disclaimer: I'm no usability expert, these are just some of the things
that jump out at me. At some point I would like to draw up a list of
common task and do some formal usability testing.
Disclaimer 2: I use and iPod nano 1g. I don't know what the key mappings
are like for any other devices. Maybe this is part of the problem,
having key mappings across multiple devices.
Regards,
Sam Pattuzzi
