On 9/9/05, Allen Gilliland <[EMAIL PROTECTED]> wrote:
> team,
> 
> I have written up a quick proposal on rewriting the current CommentServlet 
> mainly to remove the velocity rendering component, but also to tidy things up 
> a bit.
> 
> http://www.rollerweblogger.org/wiki/Wiki.jsp?page=Proposal_CommentsRewrite
> 
> One item that has been a mysterious, but recurring issue for us on 
> blogs.sun.com is some problems with posting comments.  Fairly regularly users 
> complain that their comment posting seemed to work, however the comment just 
> didn't show up so they have to post it again and again until it works.

I believe this is largely caused by "twisty" comments and the
MathAuthenticator.  If you answer the question wrong, or in any way
navigate away from a page - your comment is gone.  The
MathAuthenticator could be causing the issue with other comment UIs as
well - since the fact that authentication failed is often not
displayed prominently.

Because of these suspicions, I believe a better solution is to fix the
UI rather than the backend.  Maybe using Ajax (or just plain ol'
JavaScript) to do the authentication before submitting the form would
help?

Matt

> 
> I have actually seen this happen to me once and it doesn't throw any 
> exceptions or cause any errors so it's pretty tough to track down why it's 
> happening.  Anyways, the result is that our users are asking for the problem 
> to be fixed and since comments are such an integral part of blogging that 
> seems pretty reasonable.
> 
> Check out the proposal when you get a chance.  All thoughts, comments, ideas, 
> and changes are welcome.  And please make sure to include your vote along 
> with any comments.
> 
> Cheers.
> 
> -- Allen
> 
>

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