LEADERS Romania, in parteneriat cu Mosaic Development, organizeaza pe 16 Iulie 2005 un training pe tema Customer service, ce isi propune: 1.Largirea intelegerii Serviciului Clienti si de ce este acesta important pentru ONG-uri 2.Imbunatatirea Serviciului Clienti 3.Identificarea efectiva si rezolvarea conflictelor si a nemultumirilor clientilor Training-ul se adreseaza ONG-urilor care doresc sa-si imbunatateasca serviciile si modul de lucru cu cei carora se adreseaza. Mai multe detalii la: www.leaders.ro/cs
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