Hello,

To address the first problem,please inspect the technote below.
Also, suggest that the developer run:
rational_dir/releases/rose.<version>/bin/rose_cleanup
This will delete registry files that wil be recreated the next time Rose is
started.
If there are any customizations that need to be saved, please inspect
technote:
http://www.rational.com/technotes/rose_html/Rose_html/technote_8842.html
If that does not fix also the second problem, please email support.

Thank you and regards, Lara

=========================================================================
Subject: Getting "RPCSS ServiceMain failed with 14 (0000000e)" on Unix

PRODUCT: Rational Rose 98i
OS: Unix
DEFECT #: N/A
PATCH #: N/A
REFERENCES: N/A
CREATED: 13-sep-1999
REVISED: N/A


QUESTION:

I am getting the following error when starting Rose on Unix:

RPCSS ServiceMain failed with 14   (0000000e)

How can I fix this problem?


ANSWER:

This error can be caused by lack of shared resources, or by having a home 
directory mounted across different architectures.   In the second scenario,
the 
error can occur when running Rose on the second architecture.   

If you have a home directory that is mounted across different operating
systems 
and you run Rose on both OS's, it is adviseable to run rose_cleanup before 
every invocation of Rose on
a different OS.   This may remove some of the customizations that you have 
added; in particular, it can destroy pathmaps you have added to Rose.
Please 
see technote 8842 for information on setting up a registry file containing
your 
pathmaps that will not be deleted when rose_cleanup executes.

Here are the steps to get rid of the rpcss error:

1. Kill Rose
2. Run bin/rose_cleanup
3. Run ipcs to get information on shared resources.
Use ipcrm to get rid of any resources that are reserved for you.
(Rose may not free resources if it crashes or hangs)
    ipcrm -s <semaphone id > frees semaphores
    ipcrm -m <memory id> frees shared memory
4. Use ps to confirm that you do not have an rpcss process
running
5. Restart Rose

===================================================================
Upgrades to Rose 2001A Unix and Windows:        
http://www.rational.com/support/downloadcenter/upgrades/rose.jsp
Latest Rose 2001A Windows hot Fix:
ftp://ftp.rational.com/public/rose/patches/rose2001a.04.02.293.005.exe
Rose Unix patches:   
ftp://ftp.rational.com/patch_info/index.html         
Rose Technotes: 
http://www.rational.com/support/technotes/index.jsp
Web-based licensing service:
http://www.rational.com/accountlink
====================================================================

Lara Ziosi
Technical Support Engineer
Rational WW Customer Service
Rational Software             Phone:             +31 (0)20 4546 200
Beechavenue 30                Fax:               +31 (0)20 4546 201
1119 PV  Schiphol-Rijk        Email:    [EMAIL PROTECTED]
The Netherlands               Web:  http://www.rational.com/support

====================================================================


-----Original Message-----
From: Nixon, Dave, CTR [mailto:[EMAIL PROTECTED]]
Sent: Friday, September 07, 2001 11:35 AM
To: '[EMAIL PROTECTED]'
Subject: (ROSE) 2 Rose Problems



Version: Rose 2000e 
Platform: UNIX / SGI

1) One developer is getting the following msg when running Rose:
        RPCSS ServiceMain failed with 14 (0x000000e)
   Rose will come up - so not sure what the error causes (no other
developers have this problem)

2) When using a model (just new or existing), this same developer cannot
move any of the objects from one package to another.   Can add or delete
objects w/o problem.
   All files are read/write, and other developers can use the model/cat
files without any problems.

Any ideas ?

Thanks
David Nixon


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