It will be necessary to start over with your machine as far as Rose is
concerned. Uninstalling it will not be enough. Here is solution for the
complete uninstall of Rose.
TROUBLESHOOTING TIPS:
ROSE 98i\2000\2000e\2001\2001A\2002 UNINSTALL-INSTALL NOTES
*****************************************************************
* Numbers marked with * are only necessary if having problems.
If you are just doing a routine reinstall, then these shouldn't be
necessary. If you are having problems then you should not skip
these steps
1) If you have been using Rose already and have models, pathmaps and
custom settings BACKUP files before uninstalling.
Backing up files:
- Model files:
You should always have a back up of all your model files.
These can include files that end with .mdl .cat .ptl .red .sub
- Custom property files:
These can include files that end with .pty .prp
NOTE: No need to save .pty files that ship with Rose, since
these will get reinstalled.
- Custom script files:
Files that end with .ebs .ebx
NOTE: No need to save .ebs .ebx files that ship with Rose, since
these will get reinstalled.
- Path Maps:
Rose 98,98i,2000,2000e path map variables are saved in the registry.
To backup,
go into regedit
HKEY_CURRENT_USER\Software\Rational Software\Rose\Virtual Path Map
Registry:Export Registry File...
or
Registry:Print
To restore enter path maps from print out in Rose
File:Edit Path Maps
or
Import Registry File...
(You can also run a .reg file by just double clicking on it in
the Explorer)
- rose.ini:
Customized personal settings in the rose.ini.
Win95:
The rose.ini is located in rose's home directory, i.e. location
of rose.exe.
WinNT:
Rose.ini is located in
\winnt\profiles\<user name>\application data\Rose\6.0
For example if logged in as the administrator:
\winnt\profiles\administrator\application data\Rose\6.0
Under NT there is also a rose.ini file located in
rose's home directory, but this ini contains the DEFAULT
values for install.
2) Uninstall, ANY and ALL copies of Rose currently installed by using
the Windows Add/Remove program. If an item for Rose doesn't exist
under add/remove you can either try running the uninstall directly
(see #3) or a simpler way may be to install it in the same
location (takes a minute or two). Chances are you can now run the
windows add/remove program.
NOTE: Make sure you log on as the user who installed otherwise you
may not see anything show up in add/remove program.
*3) If Rose does not exist on the Windows Add/Remove list, see if the files
exist to run the uninstall program directly. If so run the uninstall
program directly.
Add\Remove program will run the following command to remove Rose,
Rose 98i:
"c:\Program Files\Rational\RSSetup\Rose98i\rssetup.exe" /uninstall
/product Rose98i"
Rose 2000\2000e:
"c:\Program Files\Rational\RSSetup\rssetup.exe" /uninstall /product
Rose98i"
To run from a command line, change to rssetup.exe location, then:
rssetup.exe /uninstall /product Rose98i
NOTE: uninstall string for Rose 2000\2000e is still "Rose98i"
NOTE: make sure there is a SPACE between all entries above, i.e.
rssetup.exe<SPACE>/uninstall<SPACE>/product<SPACE>Rose98i
*4) If both #2 and #3 fail, Remove Rose by continuing with steps #5 and #6.
5) IMPORTANT! Remove all Rose files and directories. This will clear
some additional registry entries not done by the windows add/remove
program. Rose 2000 uninstall should remove these. This is not
always the case with Rose 98i.
Make sure you have Backed up any files that you created and/or wish
to keep, from the Rose directory to some other location (see step #1).
After backing-up all the files that you wish to preserve, select the
Rose root directory in Windows Explorer and delete it.
default location:
C:\Program Files\Rational\Rose...
Delete RSSETUP.LOG file from RSSetup directory.
default location:
c:\Program Files\Rational\RSSetup
Remove, if you wish, the short-cut that you might have created,
pointing to the Rose executable(rose.exe), from your Desktop or
computer.
*6) To be on the thorough side, clean up the registry.
NOTE: Again make sure you log on as the user who installed Rose.
Bring up the Windows Registry Editor (Start button, Run,
'regedit', Enter). Double check registry and make sure the following
keys are removed:
If Rose is the ONLY Rational product on this machine:
HKEY_LOCAL_MACHINE/SOFTWARE/Rational Software
HKEY_CURENT_USER/Software/Rational Software
HKEY_CURRENT_CONFIG/Software/Rational Software
If you do not wish to remove licensing do NOT delete the following:
HKEY_LOCAL_MACHINE\SOFTWARE\Rational Software\Licensing
HKEY_LOCAL_MACHINE\SOFTWARE\Rational Software\Common
(If a problem with license administrator might be suspect,
then you should delete these as well)
If other Rational Software products are installed:
HKEY_LOCAL_MACHINE/SOFTWARE/Rational Software/Rose
HKEY_CURENT_USER/Software/Rational Software/Rose
HKEY_CURRENT_CONFIG/Software/Rational Software/Rose
Exit Regedit.
Run MS registry utility Regclean.
You can obtain this utility at the following MS location:
http://www.createwindow.com/wininfo/regclean.htm
or at your favorite shareware site.
NOTE: KEEP RE-RUNNING REGCLEAN UNTIL IT REPORTS NO ERRORS!
The first pass of regclean will remove some registry entries
that are no longer are valid, the second pass will then remove
loose ends based upon what was remove during the first pass,
etc. It usually takes 2 or 3 times running regclean until
no errors are reported back.
! Before editing the registry, make sure you understand how to
restore it if a problem occurs. For more information see,
Restoring the Registry Help topic in regedit.exe
or
Restoring a Registry Key Help topic in regedt32.exe.
Win95:
Microsoft Knowledge Base,
How to Back Up the Registry
Microsoft Windows 95
Article ID: Q132332
Windows 95 Emergency Recovery Utility
Microsoft Windows 95
Article ID: Q139437
You can use the Windows 95 Emergency Recovery Utility
to create a backup of your system configuration
and registry files in case a problem should occur.
This utility is located on the Windows 95 CD-ROM in
the Other\Misc\ERU folder.
WinNT:
To create a Emergency Repair Disk:
Put a floppy disk in drive
Start Button:Run
In the dialog box type: RDISK /S, Enter
When prompted to make an Emergency Repair Disk
Select Yes
Microsoft Knowledge Base,
How to Manually Create an Emergency Repair Disk
Windows NT 3.51, 4.0
Article ID: Q158866
Using an Emergency Repair Disk Created by Windows NT
Windows NT 3.5, 3.51, 4.0
Article ID: Q103280
7) Exit all running applications:
Win95:
Open up Task Manager (CTRL-ALT-DEL) and close _EVERYTHING_
except the Explorer (closing Explorer in Task Manger will shut
down Win95).
NT:
Press CTRL ALT DELETE. A Windows NT Security dialog box will
appear. Click Task Manager. Under Applications, click an item,
and click End Task.
Make sure any virus checking program currently running is
disabled.
8) Install Rose.
9) Questions if problems continues:
- install log
98i\2000\2000e:
During install Rose will create a text file listing what is being
done during that install. This file is named RSSETUP.LOG.
default location:
c:\Program Files\Rational\RSSetup
Please forward this file to support.
- Any other errors returned during install? If so what _exact_ ones?
- Which exact operating system? Which service pack?
Rational Customer Service Policies and Information:
http://www.rational.com/support/info.jsp
Best Regards
Wayne Denman
Rose Technical Support Engineer
Rational Software Corporation Rational.com
1-800-433-5444
Rational User Conference 2002.....Freedom to Create!
Call for Papers Now Open at http://www.rational.com/ruc
August 18-22, 2002
Lake Buena Vista, Florida
Rational Customer Service - Committed to Service Excellence
SCP Certified: Rational Software Customer Service Support Center Practices
(SCP) Certification
-----Original Message-----
From: Dolog, Martin [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 26, 2002 4:56 AM
To: '[EMAIL PROTECTED]'
Subject: (ROSE) How to remove Rose patch
Hello,
I have Rose 2001a version installed and I have applied patch
2001a.04.02.293.005.exe
from ftp://ftp.rational.com/public/rose/patches/
My company now wants me to remove it from my computer and downgrade to
unpatched version.
How can I do it? I hope I do not have to reinstall my whole machine ...
Cheers,
Martin
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