Hi All.

I've been having some issues with missing messages when sending to
papertrail. This occurs about once or twice a day.
This is what I'm running on the Debian Jessie server:

rsyslogd 8.4.2

libcurl3-gnutls:amd64          7.38.0-4             amd64               
easy-to-use client-side URL transfer library (GnuTLS flavour)
libgnutls-deb0-28:amd64        3.3.8-5              amd64               
GNU TLS library - main runtime library
libgnutls-openssl27:amd64      3.3.8-5              amd64               
GNU TLS library - OpenSSL wrapper
libgnutls26:amd64              2.12.20-8+deb7u2     amd64               
GNU TLS library - runtime library
rsyslog-gnutls                 8.4.2-1              amd64               
TLS protocol support for rsyslog

I've run rsyslogd manually in debug mode and have seen some output that
I'd like to know more details about.
The ryslog-debug.log produces:
unexpected GnuTLS error -53 in nsd_gtls.c:1571
and stderr when running rsyslogd manually produces:
GnuTLS error: Error in the push function

Full details are here: http://kb.monitorware.com/post25198.html along
with the relevant files.
Please let me know if there's anything else I need to provide to make
this easier?

By the look of the rsyslog debug log and the stderr message, it looks
like the issue may be a GnuTLS incompatibility between the sending
rsyslog and receiving service which is papertrail (they can't provide
any insight into anything). Do you have any ideas on how we can get more
details as to what's actually going on when by the look of it GnuTLS fails?

Can you please provide some details on how I can go about getting GnuTLS
to output more data about what happens when it encounters this failure?
Do I need to turn a debug flag on? If so, how? Do I need to run manually
(I'm assuming I do)? If so, how?

Thanks for your help?

lethalduck.

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