when you get into this mode, run top and hit H to show per-thread cpu usage

does it show the imtcp thread using 100% cpu? if so, you may have run into a problem that I am occasionally having.

does tis happen during the time of your debug log?

David Lang

On Mon, 24 Aug 2020, Tod A Sandman via rsyslog wrote:

Date: Mon, 24 Aug 2020 21:30:49 -0500
From: Tod A Sandman via rsyslog <[email protected]>
To: [email protected]
Cc: Tod A Sandman <[email protected]>
Subject: [rsyslog] Palo Alto Network device logging stopped working

I am running a central log server with rsyslog-8.2006 and the latest release of 
RHEL7.

A few weeks ago logging stopped working for one type of client, our security 
group's (ISO) Palo Alto Network (PAN) devices.  These log to a dedicated port 
(9022) using SSL and imtcp.  I've tried both the ossl and gtls drivers and get 
the same result:  tcpdump shows network traffic from the clients and lsof shows 
established connections, but no logging is taking place.   Logging via the same 
port/config works fine for Linux rsyslog clients I've tested.  It sure seems 
like a client or a network issue to me:

 imtcp.c : nsd_ossl.c: osslRecordRecv: Errno 104, connection resetted by peer


But our ISO group is at a loss and I have no more ideas. I'm hoping that 
someone can look at my config and error logs and confirm this is a client issue 
and/or give me any suggestions for further debugging.

To minimize the configuration debugging and noise, today I had the ISO folk 
point a single PAN device to a standby rsyslog server identical to the 
production server.  I then removed all client logging configuration on the 
standby except for the PAN client configuration.

Attached (rsyslog_debug_fail.log.gz) is a debug log after starting rsyslog, 
waiting a few minutes, and stopping rsyslog.

Attached also are my config files.

Thanks for any advice.


Tod A. Sandman
Office of Information Technology
Rice University

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