Hi Guys, I'm looking for a simple way to create a form (with drop down menus) on a publiclly accesable website that submits it's contents to RT.
The only catch is that I was the drop down menu values in the form to be entered into custom fields in the ticket, rather than just the body of the ticket.
I hope that makes sense... is there a good place for me to research this?
 
Cheers,
Anthony
 
P.S. I am now using Joomla's newsfeeds and RT's RSS syndication to display new tickets to my users over an intraNet, it's working really well at the moment! Love the RSS feature in RT!!!
 
Cheers,
Ant.
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