|
that will do it*
* make sure permissions will let you do
it.
* you can steal tickets and you can pass on
tickets typically.
Eg, if Joe has a ticket and you want Tim to
have it. You may need to steal from Joe (so you now own it) and then assign it
to Tim.
duncan From: [EMAIL PROTECTED] on behalf of Kristopher Lusk Sent: Thu 4/6/2006 12:59 PM To: [email protected] Subject: [rt-users] Changing Owners I thought that changing the owner of a ticket would be as simple as going to People, selecting a different person in the Owner drop down, and Saving my change. Apparently that is not the case. Can someone tell me how to change the owner of a ticket?
Thank You |
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