Check the version of PERL you're running. Certain versions cause
attachement corruptions.
I ran into the same issue, and my workaround since RHEL 3 didn't
support a newer version of at the time was to alias the queue address
to the queue and to a mailbox on our exchange server.
That way I could get the attachments and provide a very basic backup
of RT.
This is on the Wiki somewhere, IIRC.
Scott
On Apr 7, 2006, at 6:29 PM, Joseph Spenner wrote:
I'm still using RT 2.0.15. It's been working great so
far, so never thought about upgrading.
I've never seen this problem, but I've never played
around much with attachments. I have someone trying
to attach a 1M pdf to a message, but the attachment
never shows up. There are no errors.
In my config.pm, I have:
$MaxAttachmentSize = 10000000;
So, I should be covered. Is there a log somewhere
that might tell me what the problem is? Or was there
a bug causing this problem?
I notice in the config file there is also reference to
a MaxAttachmentLength. Should this be defined as
well?
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