On Tuesday 11 April 2006 21:17, Sherman Boyd wrote: > My first idea was to give each company a different queue, and give > each company a group. Add each member of the company to the group and > set the permission on the queue so that group could view it. But it > appears I can't add non-privileged users to a group.
You can create a privileged user, add it to the group, and set the user as unprivileged afterwards. The user will still be member of the group. Bug or feature? :) Why do you want the users to be non-privileged? You still can assign all the rights via group rights. regards, Andreas Putzo _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
