On Tue, 2006-04-18 at 13:20 -0400, Phil Smith III wrote: > I'm configuring RTFM on RT 3.6.0pre1. > > All my internal users are members of a group called Internal, and that group > has global rights to queues. > > I have a user that's for an external customer login; let's call it xyz. That > user can be assigned rights, is NOT a member of Internal, and has SeeClass > and ShowArticle rights to one of the RTFM classes. The user has no Global > rights, either in RTFM or RT. > > BUT the user can create RTFM articles in that class! Shouldn't he need the > CreateArticle right to do so? > > I'm willing to believe I've done something dumb, but I checked all this twice > (I think!). Is there a good way to diagnose rights issues like this? > > Thanks, > ...phsiii
Although I've not used it, there is an extension (http://wiki.bestpractical.com/index.cgi?WhoHasRightsToWhat) that is supposed to do show you who has rights to what. HTH -- Joshua Colson <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
