So is this a yes?  Is everything working 100% with this setup?  Does the
HTML automatically give you the new statuses as the option, or is that
hardcoded?


Brad Pinkston
Senior Systems Administrator
New Media Gateway
O: 214.206.3485
M: 469.682.6487
F: 303.496.2712
 

-----Original Message-----
From: Schultz, Eric [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, April 12, 2006 1:17 PM
To: Brad Pinkston; [email protected]
Subject: RE: [rt-users] Custom Statuses

I noticed that the link you reference says you can't have a status
longer than 10 characters.  Does anyone know why this is?  That explains
why I got the error it describes for a status of "resolved_notdone".  I
thought it may have been the underscore, but I never looked into it.

________________________________

        From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brad
Pinkston
        Sent: Wednesday, April 12, 2006 10:25 AM
        To: [email protected]
        Subject: [rt-users] Custom Statuses
        

        Is adding custom statuses like this really work this easily?
Has anyone had any trouble with this procedure?

        http://wiki.bestpractical.com/index.cgi?CustomStatuses



        Brad Pinkston
        Senior Systems Administrator
        New Media Gateway
        O: 214.206.3485
        M: 469.682.6487
        F: 303.496.2712
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