It's a feature. On 4/18/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > > > > I am using RT v3.4.2 since last August and just found out that you can not > query for tickets that have a "Deleted" status in them. > > I can still view these tickets by entering the ticket number but am not able > to search for them. > > This problem applies to both the Query Builder general and "Advanced" query > builder as well. > > > > I think it would be nice to have an option to be able to search under > deleted tickets since they are still in the database. > > > > On a side note – is there a specific place to send bug and/or overall RT > feature requests to? > > > Thanks, > > > > T.J. Maciak > > > > Internet/Intranet Developer > Department of IT > City of Grand Rapids > P: (616)456-3713 > > F: (616)456-3448 > > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > > We're hiring! Come hack Perl for Best Practical: > http://bestpractical.com/about/jobs.html > >
-- Best regards, Ruslan.
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
