I asked about this a couple weeks ago, but didn't see any responses. So, I thought I would try again.
Chance Ervin Intelenet Communications Inc. OCP, SCSA, MCP Systems Engineer -----Original Message----- From: Chance Ervin Sent: Thursday, April 06, 2006 10:54 AM To: '[email protected]' Subject: Sorting tickets by ID We are looking to set our rt homepage to show tickets by id --> desc. We think we found the right file at : /opt/rt3/local/html/Elements/MyTickets This shows the following content: <& /Elements/TicketList, Format => "'<a href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__Subject__</a>/TITL E:Subject', Priority, QueueName, ExtendedStatus", Query => $Query, OrderBy => 'Status', Order => 'DESC', # Order => 'ASC', Rows => $rows, ShowNavigation => 0 &> </&> We changed OrderBy => 'Status', to OrderBy => 'id', but didn't see the sort results we thought we would. Do we need to use a different keyword than 'id'? Or are we looking at the wrong file altogether? Thank you. Chance Ervin Intelenet Communications Inc. OCP, SCSA, MCP Systems Engineer -------------------------------------------------------------------- _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
