Hi there, When submitting form information such as logging in, updating a page etc. Internet Explorer (6) returns a 'The page cannot be found' error intermittently.
This happens consistently if I first load my RT login page as https://example.com/rt But not if I load it as https://example.com/rt/ With the trailng slash. I think this may not be exclusively linked to RT since there have been reports that similar intermittent problems have been encountered with our Phorum installation (a PHP bulletin board), however the problem with RT is much more frequent. Some stats, Solaris 9 Apache 2.0.55 (also happened with 1.3) RT 3.4.5 (also happened with 3.4.2) Perl 5.8.5 # httpd.conf # # OVERVIEW # # This is a httpd.conf file written from scratch for server burs-unx004 # production. # # The structure also loosely follows the FHS standard for location of # files etc. See http://www.pathname.com/fhs/ for details. # # Load the modules # Used to allow password protected directories LoadModule auth_module modules/mod_auth.so # PHP 4 used for performance LoadModule php4_module modules/libphp4.so # Enable SSL LoadModule ssl_module modules/mod_ssl.so # Allows AddType directive LoadModule mime_module modules/mod_mime.so # Allows DirectoryIndex directive LoadModule dir_module modules/mod_dir.so # access_module for 2.0, authz_host_module for 2.2 LoadModule access_module modules/mod_access.so # LoadModule authz_host_module modules/mod_authz_host.so # Allows TransferLog directive LoadModule log_config_module modules/mod_log_config.so # Allows Alias directive LoadModule alias_module modules/mod_alias.so # Allows CGI scripting LoadModule cgi_module modules/mod_cgi.so # Improve CGI performance, currently not compiled LoadModule fastcgi_module modules/mod_fastcgi.so # Let Apache run as a powerless user and powerless group for security # reasons User www Group www # Set the domain name for this server root ServerName estates.bris.ac.uk # Set contact name ServerAdmin [EMAIL PROTECTED] # Set the system path to the server root DocumentRoot /srv/www/htdocs # Set the location of the log relative to the ServerRoot TransferLog logs/access_log # Set port on which main sets of static docs are listened on Listen 80 Listen 443 # Set it so links can be followed, hence cgi-bin etc. can be accessed # Don't allow CGIs, indexing of directories and server side includes #Options +FollowSymLinks -ExecCGI -Indexes -Includes # Configure so that the cgi-bin directory can be used and accessed # through ServerName/cgi-bin #ScriptAlias /cgi-bin /srv/www/cgi-bin # make sure Apache knows to pass .php files though PHP before serving AddType application/x-httpd-php .php # make sure Apache know what to do with certificate files AddType application/x-x509-ca-cert .crt AddType application/x-pkcs7-crl .crl # Server-wide FastCGI directives FastCgiIpcDir /tmp FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 4 # Ordinary content served on port 80 <VirtualHost _default_:80> ServerAdmin [EMAIL PROTECTED] DocumentRoot /srv/www/htdocs ServerName example.com Redirect /rt https://example.com/rt </VirtualHost> # Secure content served on port 443 <VirtualHost _default_:443> ServerAdmin [EMAIL PROTECTED] DocumentRoot /srv/www/htdocs ServerName example.comk # Entry for Request Tracker, only for encrypted connections # More info found at http://www.fastcgi.com/mod_fastcgi/docs/mod_fastcgi.html AddHandler fastcgi-script fcgi ScriptAlias /rt /usr/local/rt3/bin/mason_handler.fcgi # Alias /rt/NoAuth/images /usr/local/rt3/html/NoAuth/images # The SSL configuration directives SSLEngine on # List the ciphers that the client is permitted to negotiate SSLCipherSuite ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL # List all locations for OpenSSL certificates SSLCertificateFile /var/ssl/public/estates-public.crt SSLCertificateKeyFile /var/ssl/private/estates-private.key SSLCertificateChainFile /var/ssl/public/estates-public-chain.crt </VirtualHost> # SSL cache, uses DBM, may suffer reliability under high loads SSLSessionCache dbm:/usr/local/apache-2.0.55/logs/ssl_scache # Configure the path to the mutual exclusion semaphore the # SSL engine uses internally for inter-process synchronization. SSLMutex file:/usr/local/apache-2.0.55/logs/ssl_mutex # Random number source SSLRandomSeed startup builtin SSLRandomSeed connect builtin # Allow various type of file to be served as index file DirectoryIndex index.php index.html index.cgi index.pl # Don't serve up .htaccess and htpasswd files <Files ~ "^\.ht"> Order Allow,Deny Deny from all Satisfy all </Files> # Don't serve up directories called 'no-serve' <DirectoryMatch "/srv/www/(.+)/no-serve"> Order Allow,Deny Deny from all Satisfy all </DirectoryMatch> Regards, Brendan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
