Jim, I now have your overlay working to auth and lookup/autocreate users against AD now. I have a couple of questions:
1) It appears that the only way to have an account auto created is if a user sends an email to [EMAIL PROTECTED] (which opens a ticket in the general/default queue). While I think auto account creation on web login would be better this will still work fine. Is there a way around a ticket being created for the first email a user sends? I'd rather a user get an email saying their account has been created rather than a ticket opening up just to have an account created. (This will require people to go find and kill those dubious tickets). 2) When a new user sends an email to RT right now, their account is created with the email address from ad/ldap. Is there a way to have the overlay create the account with just the user, rather than [EMAIL PROTECTED] Thanks for your work on this overlay. -Matt -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Meyer Sent: Thursday, April 20, 2006 11:31 PM To: Matt Nichols Cc: RT Users Mailing List Subject: Re: [rt-users] LDAP Summary and supported implementations Hello! On 4/20/06, Matt Nichols <[EMAIL PROTECTED]> wrote: > I understand that you use OpenLDAP yourself, but have you heard from > anyone that managed to get your LDAP implementation working with Active > Directory? Jim or anyone else on the list, could I see some example > LdapSiteConfigSettings specifically for AD? I do have notes in the install instructions of the LDAP page which specify that, for Windows Active Directory, you must map the "Name" attribute to "sAMAccountName". In order to draw more attention to that, though, I've added a wiki page to further explain how to set $RT::LdapAttrMap properly: http://wiki.bestpractical.com/?LdapAttrMap Please let me know if that doesn't help enough; also, please feel free to extend the Active Directory chunk of that page as I don't know the first thing about it other than it seems to generate a lot of questions here lately. ;] Cheers! --j -- Jim Meyer, Geek at Large [EMAIL PROTECTED] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
