HI all,, I am trying to build a saved search that will show me all tickets that are over 48 hours old with either no response or update.
So i need to see tickets that are 'new' OR 'open' AND created/lastupdates < -48 hours - every time i try to create it - it only allows me to switch all the or's to and's or vice versa.... why is this? Should i not be able to cerate the query above? Am I missing something obvious? thanks in advance! Sean Daniels _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
