I commented out this section of code in
<path-to-RT>/share/html/Ticket/Elements/ShowTransactionAttachments:
# elsif ( $message->ContentType =~ /^image\//i ) {
# $m->out('<img src="'
# . $AttachPath . '/'
# . $Transaction->Id . '/'
# . $message->Id
# . '/">' );
# }
Hope this helps!
Eric Schultz
United Online
________________________________
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nick
Metrowsky
Sent: Monday, May 08, 2006 6:54 AM
To: [email protected]
Subject: [rt-users] Images in Tickets
Hi Everyone,
Once in a while we receive SPAM into our ticket queues, with
embedded images. Is there a way to configure Request Tracker to not
display the images when a ticket it viewed? Attachments can only be
viewed when one click on a link; is it possible for images as well?
Take care!
Nick
------------------------------------------------------------------------
---------
Nick Metrowsky
Consulting System Administrator
303-684-4785 Office
303-684-4100 Fax
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
DigitalGlobe (r), An Imaging and Information Company
http://www.digitalglobe.com <http://www.digitalglobe.com>
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