SSeibl wrote:
Hi Folks,
My boss likes the idea of having a Status of "Closed". Where can this
be added. I have searched high and low, near and far for about 3
hours and can find no mention of how to do this.
I am using the latest. 3.4.5
I added the following to my RT_SiteConfig.pm file:
@ActiveStatus = qw(new open stalled answered);
@InactiveStatus = qw(resolved rejected closed deleted fixed spam);
You can probably guess what they do .. ;-)
/ Mat
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