Hi all, We had a strange problem in RT yesterday. When a user replied to a ticket by giving the CC address list with Real Names separated by comma, it sent out a txt message to all those people who had a cellphone.
To go back a lit bit, we had updated the Users table with profile information from Active Directory. So, right now in the Users table we have information for Cell phone, Address, Real Names, Email Address and others in sync with the AD information. Right now I am trying to figure out why it sent a txt message? Any ideas? Ahalya Nathan Senior Programmer / Analyst Information Technology, Metropolitan Utilities District (402) 504-7180 phone (402) 504-5180 fax _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
