Heh, I've realized what's wrong with it. This code control search on the 'disabled' property of a user record and by default as stated in the docs shredder searches for disabled users, but with the plugin option 'status' you can change this behaviour. Try value of 'any'.
On 5/18/06, Philip Kime <[EMAIL PROTECTED]> wrote:
I changed line 98 of $rtroot/local/lib/RTx/Shredder/Plugin/Users.pm From VALUE => '0', To VALUE => '1', And now it works fine. PK -----Original Message----- From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] Sent: 16 May 2006 20:08 To: Philip Kime Cc: RT users; Todd Chapman Subject: Re: [rt-users] Weird things with RTx::Shredder On 5/17/06, Philip Kime <[EMAIL PROTECTED]> wrote: > I'm using shredder version 0.03_03 and Mysql 5.0.18. > > Do mean turn on RT logging or MySQL SQL logging? You want raw SQL > statements and not the TicketSQL query? Raw SQL. RT can report it (see config) and you can do it from mysql config too. IIRC Stephen reported something similar on Oracle, but I couldn't reproduce this. > > I fixed the AT shredding problem - > RTx::Shredder::Dependencies::_PushDependencies was expecting a named > arg of "TargetObjects" but the AT plugin was passing "TargetObjs" - > did this name change in any version of Shredder? If so, we should tell > Todd Chapman as he needs to update the Asset Shredding code on the AT Wiki. Yep, there were major overview of the API. And this was changed. > > PK > > > -----Original Message----- > From: Ruslan Zakirov [mailto:[EMAIL PROTECTED] > Sent: 16 May 2006 19:01 > To: Philip Kime > Cc: [email protected] > Subject: Re: [rt-users] Weird things with RTx::Shredder > > On 5/17/06, Philip Kime <[EMAIL PROTECTED]> wrote: > > > > > > I seem to be getting odd results searching in the GUI for > > RTx::Shredder (same results from command line). For example, if I > > search for email [EMAIL PROTECTED], I only get 6 users returned wheras I > > have about 100 users with a domain.com email address. If I search > > for a specific email address, usually, I get nothing returned at all. > Nothing in any error logs either. > Could you turn on SQL statements log? and send me queries? > > Also what DB are you using? Is it development version of the shredder > or stable one? > > > > > And with the Asset Tracker extension (AT), I get a reasonable list > > of results but with what look like object class names: > > > > RTx::AssetTracker::Asset-620 > > RTx::AssetTracker::Asset-621 > > RTx::AssetTracker::Asset-622 > > RTx::AssetTracker::Asset-623 > > RTx::AssetTracker::Asset-624 > > > > if I try to wipe any of these out, I get a Perl error > > > > Couldn't wipeout object: Undefined Objects argument Trace begun at > > /usr/local/rt/local/lib/RTx/Shredder.pm line > > 212 > > > > This only happens with Assets. It's a fairly clean install of RT > > 3.4.5, AT > > 1.2.3 and the latest RTx::Shredder from CPAN. I've uninstalled and > > re-installed AT and RTx::Shredder to no avail. Any similar > experiences? > > > > PK > > > > -- > > Philip Kime > > NOPS Systems Architect > > 310 401 0407 > > > > _______________________________________________ > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com Commercial support: > > [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > We're hiring! Come hack Perl for Best Practical: > > http://bestpractical.com/about/jobs.html > > > > > > > -- > Best regards, Ruslan. > -- Best regards, Ruslan.
-- Best regards, Ruslan.
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