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Hi Everyone, Is there some direct correlation between restarting the web server
which hosts RT, having people logged into RT, and the “MySQL Server has
gone away message”? Twice this week I restarted the web server and twice
this week two tickets which were entered a few moments after the restart, via
the RT web interface, were “lost” and the “MySQL server has
gone away message generated”. I have sent messages before about this message,
increased MySQL parameters, etc., and there still seems to be no logical
explanation on why this occurs. We get this message on an average of one or two
a month for about 1000 tickets entered. We are running RT 3.4.4, MySQL 4.1.5,
Apache 2.0.55 and mod_perl2.0. Any ideas would be most welcome. Take care! Nick --------------------------------------------------------------------------------- Nick
Metrowsky Consulting
System Administrator 303-684-4785
Office 303-684-4100
Fax DigitalGlobe
®, An Imaging and Information Company --------------------------------------------------------------------------------- |
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