Am 17.05.2006 23:23 Uhr schrieb "Joshua Colson" unter
<[EMAIL PROTECTED]>:
> I can confirm this also. I have a SuperUser (using RT 3.6) who is unable
> to take ownership of a ticket. If I assign the OwnTicket right to the
> user then it works. I just hadn't gotten around to digging deeper for
> (what I'm assuming is) a bug.
It's a feature. The SuperUser has all rights regarding management of the
system, but not regarding working on tickets. This is a documented
functional change.
Regards,
Harald
--
Harald Wagener
Technischer Leiter
Foote Cone & Belding
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An der Alster 42
20099 Hamburg
Germany
T: +49 (0)40 2881 1252
F: +49 (0)40 2881 1217
[EMAIL PROTECTED]
http://www.footeconebelding.de
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