That is a feature of RT 3.8. I will be looking to back-port
it into 3.6. Not sure how soon though...

-Todd

On Thu, May 18, 2006 at 02:31:25PM -0500, Nate Carlson wrote:
> Is it possible to have a Custom Field populated by info from a database or 
> something along those lines? I'd like to be able to define it as a 
> dropdown box that the user can pick an item from, but am not finding any 
> docs on how to go about this.. figured I'd ask before going to read the 
> source.  :)
> 
> Thanks for any pointers!
> 
> ------------------------------------------------------------------------
> | nate carlson | [EMAIL PROTECTED] | http://www.natecarlson.com |
> |       depriving some poor village of its idiot since 1981            |
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