Is there a way of having a custom field text box which already contains
text when you enter the "Create a New Ticket" form.
Basically I want a text box with headings already included that prompt
for different information types. There are too many fields to create
custom fields for them all, and they don't really need the structure or
searchability of custom fields anyway. A free form text template would
do the trick.
thanks
Taan
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