I've seen this issue before but all I had to do to fix it is to setup mod_rewrite to redirect https://rtserver.example.com/rt to https://rtserver.example.com/rt/
Chris -----Original Message----- From: Brendan Arnold [mailto:[EMAIL PROTECTED] Sent: Fri May 19 11:05:57 2006 To: [email protected] Subject: Re: [rt-users] Lack of trailing slash causing porblems in IE I have changed all references in RT_SiteConfig and Apache config from the commonly used DNS alias (estates) to the DNS entry that comes up when performing an IP lookup. So far I have not experiecned any Page Cannot be found errors. I will keep you updated. So for others in a simiilar situation, try 'nslookup <server IP>' to find out what your default DNS domain name is and use that in the config rather than a DNS alias. Brendan On 5/18/06, Les Mikesell <[EMAIL PROTECTED]> wrote: > On Mon, 2006-05-08 at 11:34, Brendan Arnold wrote: > > Hi again, > > > > I still have the problem. I have found out some more information > > though. After checking the logs it seems that IE, when submitting the > > form info, actually does not generate a log entry. Also the 'Page > > cannot be found' error appears almost immediately which gives me the > > impression that IE does not even attempt to connect to the server > > before it gives the error. It also seems to happen more often if you > > wait about 60 seconds or more before submitting the form. > > > > Does anyone else have this problem as it is driving me crazy! > > If the URL actually refers to a directory, expecting to hit the > default index page and you omit the trailing /, the server will > send a redirect with the slash to normalize the URL so > relative links on the page will work. The redirect should > be to the same hostname as the original URL contained, but > if you have UseCanonicalName on in your httpd.conf (and I > think it's the default), it will instead be the name > specified in ServerName. If you are getting a client DNS > error on the redirects, maybe you have a typo in your > ServerName. > > -- > Les Mikesell > [EMAIL PROTECTED] > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html !DSPAM:1,446dded5101048743255425! _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
