On Tue, 2006-05-23 at 04:18, James Yogo wrote: > I am really interested in implementing a ticketing system for my > organisation. I am buffled by what peaple say about it but unfortunately i > have been defeated on installing the system. > > Could someone out there lend a hand probably on Suse 9 or Fedora platforms. > I have tried on redhad in vain.
If you have RHEL4 or Centos4.x, follow these instructions: http://wiki.bestpractical.com/index.cgi?RPMInstall but you don't need to build your own mod_perl, just yum install mod_perl if it isn't already there and skip that section of the page. The web side should just come up working. The only tricky part is getting mail to come in the way rt-mail-dispatcher wants it. If you are installing a new Linux distro for this, Centos 4.x is a good choice. The only problem I've seen with this package is that it moves the installed location so that you can't add in asset tracker. -- Les Mikesell [EMAIL PROTECTED] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
