Thanks for the demo site Joshua.
So far I'm impressed with 3.6.0, "simple search" will do a lot to
appease the masses ("waaaaah, searching is too hard, so I'll keep
creating new tickets to ask about old tickets").
I was hoping that it would include a feature to change ticket history
sorting (ascending/descending) as an individual preference (e.g.
showing newest transactions at the top, patch:
http://wiki.bestpractical.com/index.cgi?ReverseHistoryOrder). This
would be especially useful for long tickets. This was a very important
feature for me when my pages were loading slowly on old hardware (e.g. 2
minutes when there are a lot of transactions), but now that I'm running
RT on real server hardware and those especially long pages just take a
few seconds. I do realize of course that I can apply the patch ("waaaah,
how come the feature I want isn't in the main build"...).
But I can see that "click-sorting" can be done for lists of tickets
which is really great.
Regarding the new layout:
* Losing the left nav-bar is a great choice.
* The rounded top "nav-bars" look good.
* The Ticket metadata seems to take up a lot more space now, especially
if you have a lot of custom fields. I like the older style smaller
fonts better. If you are viewing on a laptop screen, that would be 2
page-downs before you got to the transactions.
* There seems to be larger whitespace between sections Also there
appears to be extra "border" area on the outside edges of the different
boxes. Both of those are wastes of space IMHO.
* Could everything above the top "nav-bar" (logo, search, new ticket in,
logged in as) be moved to the same level as the top nav-bar somehow, or
just be the width 1 a nav-bar?
* Would people be able to choose a 3.4.x "classic" layout just by
changing the stylesheet? It might be nice to have a "large-font" and
"small-font" style-sheet option.
* I agree with other folks that all of the "white space" makes it "too
bright", thus adding eye-strain. Perhaps a more muted color, like the
one used in wikipedia's style sheet, for empty space would help (or just
having less white space).
Thanks for all the hard work!
--
Mike Patterson
Systems Manager
UC Berkeley Extension
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