I have some scripts which do things to RT and have used $RT::SystemUser as the default user when instantiating new Groups/Queues etc. in code. However, since I started to redo my rights schema, this user no longer has permissions to do very much and I wonder what has happened? It's not the "root" RT user is it? Where are it's rights assigned? I now have to load a "real" user in scripts to get permissions to do anything ...
 
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Philip Kime
NOPS Systems Architect
310 401 0407
 
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