I think RT has no such preferences. User can close boxes with
clickable button near its title and state of boxes is saved in cookies
and work between logins.

On 5/19/06, Les Mikesell <[EMAIL PROTECTED]> wrote:
Is it possible to control what fields a user sees on a ticket
based on user preferences so some things show up for the
people who want to see them but the clutter is hidden for
those who don't?

--
  Les Mikesell
   [EMAIL PROTECTED]


--
Best regards, Ruslan.
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