Hi, I'm running RT 3.4.2 on RHEL4 w/ Apache & FastCGI. I don't see anything in the Wiki, the RT book, or in the mailing list archives on my issue, so here goes.
I'm working with one of our support folks here and their queue has about 30+ custom fields. When I create new custom fields for them they are shown at the bottom when you click on "Configureation --> Queues --> Ticket Custom Fields". The only thing I've seen is that I can pick a link for "move up" and "move down". I'd like to move the field up 20 places, but it's rather tiresome to hit that link, find the field again, repeat as necessary. I tried modifying the link and replacing the -1 at the end with the number of space I wanted to move, but that swaps the custom field with the one that is n places up. I certainly don't want that. Is there a way to move the fields around without hitting a link over and over again? Paul C. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
