Philip Kime wrote:
Perfect, this works, thanks. It still seems to be a bit strange that
Custom fields aren't considered part of a ticket/asset for the
ModifyTicket/ModifyAsset rights ...
PK
-----Original Message-----
From: Joshua Colson [mailto:[EMAIL PROTECTED]
Sent: 30 May 2006 13:17
To: Philip Kime
Cc: RT users
Subject: Re: [rt-users] Confused by Custom field rights
Create a group for each set of users (if you haven't already) and assign
the ModifyCustomField right for each individual custom field to the
group. Use RTx::RightsMatrix to make it easier.
HTH
--
Joshua Colson <[EMAIL PROTECTED]>
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Philip,
Actually, since it only makes sense to give privileges to groups and
then add users to groups (that way you are not continually doing the
same redundant work for every user you want to get to a Queue and you
don't have tons of users' rights to maintain) it also makes sense to do
the same thing for custom fields. If a GROUP has certain rights to a
Queue (set up in configuration) and a Custom field can be applied to any
number of Queues, it allows more flexibility to also require group
access to a custom field, because you may have more than 1 group
accessing a Queue and one group you may WANT to modify custom fields and
another you don't. Does that make sense?
Kenn
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