Hello,
I've upgraded my Ubuntu Server vom Breezy to Dapper now when I want to
respond to a ticket or resolve it, I get the following error:
--------------------------------------------------------------------------
error: Can't call method "Scrips" on an undefined value at
/usr/share/request-tracker3.4/html/Ticket/Elements/PreviewScrips line 95.
context:
...
91: my @non_recipients = $TicketObj->SquelchMailTo;
92: </%init>
93: <h2><&|/l&>This message will be sent to...</&></h2>
94: <i><&|/l&>(Check boxes to disable notifications to the listed
recipients)</&></i><br>
95: % foreach my $scrip (@{$Object->Scrips->Prepared}) {
96: % next unless $scrip->ActionObj->Action->isa('RT::Action::SendEmail');
97: <b><%$scrip->Description%></b><br>
98: <&|/l, loc($scrip->ConditionObj->Name),
loc($scrip->ActionObj->Name), loc($scrip->TemplateObj->Name)&>[_1] [_2]
with template [_3]</&>
99: <br>
...
code stack:
/usr/share/request-tracker3.4/html/Ticket/Elements/PreviewScrips:95
/usr/share/request-tracker3.4/html/Ticket/Update.html:135
/usr/share/request-tracker3.4/html/autohandler:215
raw error
--------------------------------------------------------------------------
And in the Apache 2 Logs I see the following:
[Wed Jun 07 15:55:25 2006] [error] [client 192.168.1.33] FastCGI: server
"/usr/share/request-tracker3.4/libexec/mason_handler.fcgi" stderr: [Wed
Jun 7 13:55:25 2006] [err]: RT::Ticket=HASH(0x2ef62f0) couldn't init a
transaction Transaction Created
(/usr/share/request-tracker3.4/lib/RT/Ticket_Overlay.pm:2413), referer:
http://help.lvh.dnet.it/Ticket/Display.html?id=197
Can anybody help?
Ubuntu is version 6.06 x86_64 and RT is 3.4.4
Thanks,
Thomas
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