I apologize if this has been covered previously.  I searched the wiki and the mailing list and was unable to find a solution.  I am running RT3.4.5 via RPM (from the Wiki documentation).  I have setup LDAP authentication so my users can transparently login to the self-serve page without having to setup accounts for each user.  All has been working great, until I added a custom field. 

 

When a user creates a new ticket with a custom field value, they get this in the Results field:

 

  • Ticket 13 created in queue 'it'
  • Could not add new custom field value.
  • Could not add new custom field value.
  • Could not add new custom field value.

(once for each custom value attempted to be set).

 

I have given unprivileged and everyone full rights (ie, shotgun approach to fixing a problem) and that still did not fix it.

 

Any ideas?

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