Hello all, Just a kwik one, I have several queues and several groups, but I only want these individual groups to only view the "10 newest unowned tickets..." of there group. At the mo they can see all tickets that have not been taken which i do not want. To make it even more simpler, for me and any coding, is that they cannot see this area at all, but only look into there own queues from the right hand Quick search bar. If any one has any info or coding on this I would be most grateful.
Many thanks -- Matthew Hunt BSc(Hons) 1st Line Technical Support YHFSC Foundation Service Centre t: 01724 - 275013 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
