On 6/20/06, david yang <[EMAIL PROTECTED]> wrote:
Hi guys,
Currently I have one RT machine,which runs RT version 3.0.6, now I want to
upgrade to one new version.But after I installed and configured RT 3.4.5 on the
other machine, when I switched it,it appears following phonemon:
Some mail boxes send mail to one queue's mail address,it can generate
tickets in the queues.
some mail boxes send mail to the same queues's mail address, but it can't
generate tickets. That's so strange,I don't know how to fix it.
Also ,the apache errror log comes out any error messages, it indicates it
doesn't have any permission to create tickets.
<snip>
Did you upgrade rt-mailgate as well? Did the database migration
scripts run cleanly without errors?
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